COMMUNICATION - 10 STEPS
1. Learn how the
communication process works.
2. Be
aware of verbal and nonverbal communication.
3. Make sure your verbal and
nonverbal behavior are congruent.
4. Make your messages with
the receiver in mind.
5. Send messages that are understandable
and express your feelings as
much as possible.
6. Develop good listening
skills.
7. Be
an empathic sender and receiver.
8. Seek feedback as a sender
and provide feedback as a receiver.
9.
Use as many channels as possible to increase communication effectiveness.
10.
Continuously work at being a better communicator, there's always room for
improvement.
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