COMMUNICATION - 10 STEPS

 

1. Learn how the communication process works.

 

 

2. Be aware of verbal and nonverbal communication.

 

 

3. Make sure your verbal and nonverbal behavior are congruent.

 

 

4. Make your messages with the receiver in mind.

 

 

5. Send messages that are understandable and express your feelings as

     much as possible.

 

 

6. Develop good listening skills.

 

 

7. Be an empathic sender and receiver.

 

 

8. Seek feedback as a sender and provide feedback as a receiver.

 

 

9. Use as many channels as possible to increase communication effectiveness.

 

 

10. Continuously work at being a better communicator, there's always room for improvement.

 

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